These terms and conditions apply to the supply of all goods sold by islandstore.lk to the customer, unless otherwise agreed in writing by the company.Prices, Specifications and Policies
All prices are in Sri Lankan Rupee (LKR) and includes Goods and Services Tax (GST). To help GST registered companies we also display GST inclusive prices. Terms and Conditions reserves the right to update prices, specifications and policies at any time without notice. We make great efforts to ensure the prices and specifications of our goods are as accurate and as up to date as possible. However, mistakes do happen and given the nature of the goods we supply, the availability, price or specifications of goods can change frequently. We therefore accept no liability should any of the goods be unavailable or if prices differ from those presented on this web site. We will notify you if you purchased goods from us and the pricing or availability has changed.Yield rates for Consumables are meant for guidance purposes only and should only be used on that basis. For more accurate yield rates, please check the manufacturer’s specifications.
Freight and Delivery
Terms and Conditions prides itself on delivering goods to you as fast as possible but it cannot be responsible for any loss whatsoever sustained by the customer for delay in delivery. All items are sent by courier unless otherwise stated. Dates given for shipment or delivery are for guideline purposes only but are not to be treated as a condition of sale.
14-Day Money Back Guarantee
You can order from Terms and Conditions with complete confidence. If for any reason you are not completely satisfied, just return the goods within 14 days of purchase. Note the goods must be original condition with the original packaging. We will refund your original purchase price (excluding handling and shipping charges), or we will replace your order – it’s your choice. Please include a copy of your invoice if requested.
Return and Credit Policy
We will provide a full refund for any product that is returned unopened and in original condition within 14 days for any reason whatsoever. For any returns after this time, please contact Terms and Conditions. In most cases we are able to provide a credit although a restocking fee may apply.
All claims for short shipments or damage must be made no later than 14 days from shipment date. All requests for proof of delivery must be received within 90 days of purchase date. Requests for return authorization is required on all items returned beyond the 14-day money back period. To process a credit claim or return, call 0112 514618 and we will be happy to help you. Note: a Claim for non-delivery by the Courier will sometimes require a Statutory Declaration to be completed for the Claim to be accepted – this is a requirement of our Courier Company..
Risk and Ownership of the Goods
Risk in the goods shall pass to the customer upon delivery to the customer or to the address specified by the customer. If a carrier is used to effect delivery, delivery to the carrier shall constitute delivery to the customer, and all claims for goods damaged in transit shall be made to the carrier immediately after the delivery of the goods to the customer.
Pending cleared payment in full of all monies due under this contract or in respect of any other monies owed by you to Terms and Conditions the goods shall remain the sole and absolute property of Terms and Conditions as legal and equitable owner.
Privacy Act / Collection of Overdue Monies
As Terms and Conditions may use a credit agency to check your credit details you agree and acknowledge that all personal information supplied by you may be used or held for the purpose of obtaining credit reports, character references or credit statements to assess your credit worthiness.
You agree that you will upon demand pay all of Terms and Conditions Collection expenses, including Collection Agency fees and Commissions and all Solicitor and legal costs in the collection of all overdue monies. Terms and Conditions reserves the right to charge 2% interest per month on any overdue monies.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
Contact Us If you have any questions about this Agreement, please contact us filling this contact form